The live chat feature for parents and carers is available on Wednesday evenings between 7pm and 10pm. Simply enter the website during those times and click the chat bubble in the bottom right corner. You will be asked for a name (or nickname), age and for part of your postcode.
A typical chat lasts for around 50 minutes, but may be shorter or longer.
You may not always speak to the same person, however all of our chats are handled by trained practitioners.